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Welcome To NuIQ

Privacy Policy & Terms of Service

Privacy Policy

This Privacy Policy governs the manner in which NUIQ Wellness Lounge & Med Spa collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.nuiqwellness.com (each, a "Site"). This Privacy Policy applies to the Sites and all products and services offered by NUIQ Wellness Lounge & Med Spa.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register for membership, subscribe to news and updates, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Sites may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Information we collect

By submitting your contact information to NUIQ Wellness Lounge & Med Spa through our website you can choose to agree to receive email communications for marketing, promotions, to provide services and/or to facilitate business communications.

When submitting a form on this site if you provide your phone number you can choose to consent to receive phone and SMS text messages for marketing, promotions, to provide services or facilitate business communications. You may also opt-in or opt-out of text messages at any time. (Message and data rates may apply).

Opt-in to SMS Services:

You can opt-in to receive SMS text messages as follows:
  • Simply send a text message to +1-216-377-1778 with any of the following:
    START, YES

  • Or, check the box that says you want to receive special offers by SMS or text.

Opt-out of SMS Services:

SMS opt-in or phone numbers for the purpose of SMS are not being shared. This company will not share or sell the customer's consent for SMS messages and phone numbers collected for SMS to any third parties under any circumstances.

We use RINGCENTRAL for our SMS services. You can opt out of SMS text messages as follows:

How we use collected information

NUIQ Wellness Lounge & Med Spa may collect and use Users personal information for the following purposes:
  • To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.
  • To improve our Sites
    • We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
    • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    • We may use the email address to send User information and updates. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, vendor information and promotions, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • As required by law or valid legal process, or to protect the personal safety of our members or the public.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have not opted-out.

Third party websites

Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Sites, is subject to that website's own terms and policies.

Changes to this privacy policy

NUIQ Wellness Lounge & Med Spa has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using the Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes. Contacting us If you have any questions about this Privacy Policy, the practices of the Sites, or your dealings with the Sites, please contact us at: marketing@nuiqwellness.com Address 5450 Detroit Avenue Cleveland, OH 44102 Phone: (216) 377-1778 This document was last updated on June 19, 2024

NUIQ Wellness Lounge & Med Spa Mobile App

Privacy Policy

Information We Collect

We collect certain information that you voluntarily provide when you create an account with us. This information may include personally identifiable information such as your name and email address as well as a password that you create. You may access and make changes to your stored account information at any time by logging into your account and clicking on the "My Account" link. When you purchase one of our products or services, we ask for additional personally identifiable information such as your credit card information and billing address solely for the purpose of processing your payment and fulfilling your order. We may use certain standard web measurement and tracking technologies, such as "cookies," web server logs, or other statistics programs to collect information about you, your online behavior, and/or your computer or other device from which you access our web site. This information may include your preferences and settings, IP address, browser type, web pages visited, date and time of those visits, content viewed, the website you arrived from, and other clickstream data. If you do not want this type of information to be collected, your computer or other device may allow you to block the use of these technologies. (Doing so make affect the functionality of our site.) In addition, we may utilize use web beacons (also known as "action tags" or "one pixel .gif files"), provided by our advertising serving partner, to measure the effectiveness of, and otherwise manage, our online advertising. These web beacons enable our advertising server to recognize you when you visit our web site and to determine which banner ads bring users to our website. We do not use spyware, adware or any other similarly intrusive software.

Use of This Information

The information we collect from you will be used to provide and improve the products and services offered through our website. We also use certain information that we collect for research regarding our customers' online behavior. We may also use your information to contact you regarding new features, services, promotions, or user surveys or to respond to your comments or questions. If you wish to opt-out of future communications from us, you can follow the unsubscribe instructions contained in the message or contact our Privacy Policy Coordinator (see below).

Disclosure of This Information

We may share your personally identifiable information with our app host, NUIQ Wellness, LLC, as well as with other third parties that provide us with services. NUIQ Wellness, LLC may use your purchase information and billing address to calculate any applicable sales and use tax; however, NUIQ Wellness, LLC is not responsible for payment of any applicable taxes and has no liability to you with respect to calculation of taxes or your purchase of our content. We require third parties to protect your information in a manner consistent with this Privacy Policy and to limit their use of your information to the provision of services to us. We do not sell or otherwise provide your personal information to any other third parties for the purpose of marketing their own products or services. We may share non-personally identifiable information or aggregated data about our users with NUIQ Wellness, LLC or other third parties for research, analytical and marketing purposes, such as analyzing usage patterns for certain content, services, advertisements, promotions, and/or functionality on our web site and/or to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf. We reserve the right to share your information in order to cooperate with law enforcement proceedings or governmental investigations, such as in response to subpoenas, search warrants, court orders, or other legal processes. You also acknowledge and agree that NUIQ Wellness, LLC may disclose your purchase and billing information in order to cooperate with tax authorities' inquires, law enforcement proceedings or governmental investigations, such as in response to subpoenas, search warrants, court orders, or other legal processes. We may transfer information about you if we are acquired by or merged with another company, after which this information may become subject to a different policy. If this were to occur, we would notify you via email or post a prominent notice on our website before transferring this information.

Sharing Of Viewing Information

If you provide your consent, we may share with third parties information about what you watch and other activity, such as viewing history and ratings. In addition, we also may use and share your viewing activity to improve our service or the experience for other users in a way that does not personally identify you to such users. You can set your sharing preferences in your Account.

Security

We implement generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about the security of our web site, please contact our Privacy Policy Coordinator (see below). We cannot guarantee that your personal information may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your personal information is completely secure and safe from such risks. FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION OR USAGE INFORMATION.

Third-Party Links

Our mobile app may include links to third-party web sites that have independent privacy policies. We have no responsibility for the actions or policies of those third parties or the content of their web sites, their products or their services. Transfer of Information If you are located outside the United States and choose to provide information to us, we may transfer your information to the United States (or any other country where we operate), where the privacy laws may not be as protective as in your country or jurisdiction. By using our web site, you consent to the collection, transfer, use, storage, and disclosure of your information as described in this Privacy Policy.

California Residents

We are in compliance with the California Online Privacy Protection Act, and we are exempt from the requirements of California's "Shine the Light" law because we do not share your personal information with third parties for direct marketing purposes.

Children

Our website, resources, and tools are intended for users who are at least 18 years of age. We do not knowingly allow children under 18 years of age to register with, or to provide any personal information to, us.

Terms of Service

Please also visit our Terms of Service at www.nuiqwellness.com, which govern the use, liability, and limitations of our web site and services.

Privacy Policy Coordinator

If you have any questions or concerns about any aspect of this privacy policy, please feel free to contact our Privacy Policy Coordinator at marketing@nuiqwellness.com

Your Consent to this Policy; Changes to the Policy

By using our web site and services, you consent to this privacy policy. We reserve the right to make changes to this privacy policy at any time by updating this page and indicating the effective date of those changes. By continuing to use our web site and services after those changes become effective, you consent and agree to be bound by the revised Privacy Policy.

Miscellaneous

If any part of the privacy policy is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the privacy policy shall continue in force and effect. This policy is effective as of January 1, 2024. 

Terms of Service

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.nuiqwellness.com website (the "Service") operated by NUIQ Wellness Lounge & Med Spa ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Links To Other Web Sites

Our Service may contain links to third party websites or services that are not owned or controlled by NUIQ Wellness Lounge & Med Spa. NUIQ Wellness Lounge & Med Spa has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that NUIQ Wellness Lounge & Med Spa shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Illinois, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Cookies Policy

NUIQ Wellness Lounge & Med Spa ("us", "we", or "our") uses cookies on the https://www.nuiqwellness.com website (the "Service"). By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How NUIQ Wellness Lounge & Med Spa uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:
  • To enable certain functions of the Service
  • To provide analytics
We use both session and persistent cookies on the Service, and we use different types of cookies to run the Service:
  • Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user's language preference on the Service.
  • Analytics cookies. We may use analytics cookies to track information on how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. For any other web browser, please visit your web browser's official web pages.

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

Unsubscribe and manage your data

You can use these links to remove yourself from our email lists, manage your personal data or change your advertising preferences. NUIQ Wellness Lounge & Med Spa is not liable for collecting, changing, modifying or removing your personal information from 3rd parties, we provide these links to you as a courtesy because we believe in your right to privacy.

Opt out of email related services:

  • You can opt out of the email list by following the unsubscribe instructions contained in the message or contact our Privacy Policy Coordinator (see below).

Opt out of SMS text message related services:

  • You can opt out of SMS text messages by simply replying with any of the following: STOP, UNSUBSCRIBE, CANCEL or contact our Privacy Policy Coordinator (see below).

Opt out of Google related services:

Opt out of YouTube related services:

  • YouTube is owned by Google, use the following links:

Digital Advertising Alliance (DAA):

Opt out of Meta related services:

Full Third party list:

Your data may also have been collected and/or stored by the following 3rd parties:
  • google.com
  • tags.google.com
  • adwords.google.com
  • analytics.google.com
  • developers.google.com/recaptcha
  • google.com/webmasters/tools
  • zenoti.com
  • repeatmd.com
  • ringcentral.com
  • mailchimp.com
  • facebook.com
  • instagram.com
  • maps.google.com
  • twitter.com
  • youtube.com
  • pinterest.com
  • tiktok.com
Please note that the 3rd parties listed here may not honor data collection and use practices when we/they see a 'Do Not Track' signal from your browser.

Privacy Policy Coordinator

If you have any questions or concerns about any aspect of this privacy policy, please feel free to contact our Privacy Policy Coordinator at marketing@nuiqwellness.com

Disclaimer

The information contained on https://www.nuiqwellness.com website (the "Service") is for general information purposes only. NUIQ Wellness Lounge & Med Spa assumes no responsibility for errors or omissions in the contents on the Service. In no event shall NUIQ Wellness Lounge & Med Spa be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. NUIQ Wellness Lounge & Med Spa reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice. NUIQ Wellness Lounge & Med Spa does not warrant that the Service is free of viruses or other harmful components.